F.A.Q.s
Q. Where is my India & Ivy product made?
A. From printing to finished product, our home goods and women's apparel are all hand made in Jaipur by a workroom Ivy personally sourced on a trip to India. Working with an ethically sourced product was incredibly important in the foundation of my shop, and I'm proud to present my customer with products they can feel good about purchasing!
Q. How do I care for my block print items?
A. Our fabrics are printed on organic Indian cotton using all natural vegetable dyes. We recommend dry cleaning for our garments (when possible) to keep them wrinkle free and looking their best!
Of course all of our garments may be hand washed at home as well. Please spot treat, then wash with only cold water and a mild detergent. we also recommend using your machine's most gentle cycle and laundering your India & Ivy items alone. Never bleach! Line dry and press out wrinkles with a warm iron or steam.
Our home goods are machine washable - again, please spot treat, then wash on gentle cycle with only cold water and a mild detergent. Never bleach! Line dry and press out wrinkles with a warm iron or steam.
Q. Is my India & Ivy piece ethically sourced?
A. YES! This is so important to us - all of our pieces are created by fairly paid artisans, many of them women. We believe in slow-fashion and create pieces to truly last a lifetime! While our block printing is done primarily by men, many of our seamstresses are women. These women are provided with training in this beautiful traditional craft and then given employment upon completion of their training. Many of these ladies are work-from-home mothers, a concept I personally can get behind!
Q. Can I return or exchange my order?
A. No problem! We accept exchanges or returns for merchandise credit within 30 days of receipt. We cannot accept any items that have been laundered or worn. Please note our lead times if you would like to exchange your garment for a different size. Email us at Hello@indiaandivy.com to initiate an exchange!
Please note: all Sale items are Final Sale.
Q.Is India & Ivy available in any retail stores?
A. At this time, we are e-commerce only! If you are a boutique interested in a future trunk show, please drop us a line at Hello@indiaandivy.com
Q. I have a custom order in mind... can you help?
A. Absolutely! We would love to work on a custom order with you, whether it is bridesmaid dresses, family outfits, custom bedding, you name it! Reach out at Hello@indiaandivy.com to get started!